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Loyalty program

Q: How does the loyalty program work?

R : Notre programme de fidélité est conçu pour vous récompenser pour votre fidélité. Pour chaque dollar dépensé avant taxes*, vous gagnez 1 point de fidélité. Les jeux en soldes, liquidations sont exclus du programme. Sauf sur indication contraire.

*Excluded from the offer: The following trading cards:

  • Magic The Gathering
  • Pokemon
  • One Piece
  • Disney Lorcana
  • Yu-Gi-Oh!
  • Final Fantasy
  • Star wars unlimited

Q: How can I earn points for my purchases?

A: Simply make a purchase and for every dollar spent before taxes*, you'll automatically receive 1 loyalty point.

*Excluded from the offer: The following trading cards:

  • Magic The Gathering
  • Pokemon
  • One Piece
  • Disney Lorcana
  • Yu-Gi-Oh!
  • Final Fantasy
  • Star wars unlimited

Q: Are there other ways to earn points?

A: Absolutely! We offer other ways to earn points:

  • Newsletter subscription: 5 points
  • Leave a review: 5 points (applicable 1 time per 24-hour period)
  • Create a customer account: 10 points
  • Bonus points on the purchase of certain games, click here to view applicable games

Q: Can I earn points by subscribing to the newsletter?

A: Yes! Subscribe to our newsletter and earn 5 loyalty points instantly.

Q: Can I earn points by writing product reviews?

A: Absolutely! You can earn 5 loyalty points for every review you write per day, allowing you to accumulate points by sharing your valuable feedback on our products. Keep in mind that the maximum daily limit for points earned through reviews is 5.

Q: Are there points for creating an account?

A: Yes, indeed! Create an account and receive 10 free loyalty points as a welcome bonus.

Q: How can I check the points I've earned through activities other than shopping?

A: Your points earned from newsletter subscriptions, reviews and account creation will be reflected in your loyalty points balance on your account page.

Q: Can I combine the points I earn from different activities?

A: Yes, you can collect points from various activities, such as purchases, newsletter subscriptions, reviews and account creation, and redeem them for discounts.

Q : Do my activity points expire?

A: No, points earned through newsletter subscriptions, reviews and account creation do not expire. They will remain on your account until you choose to use them.

Q: Is there a limit to the number of points I can earn through activities?

A: While there is no limit on points earned through purchases, there may be daily limits on points earned through activities such as evaluations to ensure fair participation.

Q: How quickly are the points I earn from activities credited to my account?

A: Points earned through newsletter subscriptions and account creation are usually credited instantly. Points earned through reviews can take up to 24 hours to be reflected on your account.

Q: How can I redeem my points?

A: You can redeem your points for discounts in the rewards panel. Redemption options are as follows:

100 points for $10 off
200 points for $20 off
300 points for $30 off
400 points for $40 off
500 points for $50 off

If you have any further questions or concerns, please contact our customer service department for assistance.